Friday, March 2, 2012

The power of the internet

This post may seem a little unrelated to the title, so keep on reading. Those who know me, know that I like pizzas too much. And irrespective of the cost, I like to order Dominos pizzas almost every week. Whenever I can, I try to benefit from the discount schemes that are available online. But many a times you would have noticed that the website doesn't work. And when you phone to complain to the store, that you cannot get a specific discount because the website doesn't work, they make some lame excuses and you finally have to pay the complete 100% for your order.
Well sometimes when talking directly doesn't work, the little suggestion box on the website works wonders. I recently posted a large rant on the Dominos website about the shitty service they provide. Immediately, (5 minutes later) I got a call on my mobile from the dominos store . They wanted me to post an appreciation comment on their website and retract my comment about their service. The guy offered me any discount that he could manage.
This made me realize the power of corporate hard-assness combined with the internet. Hence the small post.